Transform and Deliver – Strategic Planning
In a rapidly changing environment libraries need to think strategically about where their organization fits. What services do your customers want and expect from you? How do you stay ahead of the latest tech developments? How can you make the best case for local support? We will help you develop a strategic plan that identifies your library’s overall goals and priorities and provide you with strategies to implement your ideas. Working with you and your planning team we will assess your current operating environment, review demographic and other trends that affect the delivery of library service, talk to your customers to learn more about what they want, and help you identify clear goals and objectives that will help transform your library and staff.