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IFMA CFM Exam Syllabus Topics:

Topic
Details

Topic 1

Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.

Topic 2

Communication: This domain assesses the abilities of Risk Managers in planning, delivering, and evaluating communication strategies within facility management. Effective communication is vital for ensuring that all stakeholders are informed and engaged.

Topic 3

Facility Information Management and Technology Management: This domain focuses on the skills of Information Technology Managers in data collection and information management. It includes information protection and cybersecurity, technology needs assessment and implementation, and maintenance and upgrades of technology systems to ensure efficient operations.

Topic 4

Performance and Quality: This section evaluates the skills of the target audience in quality management and performance management. It emphasizes the importance of maintaining high standards in facility operations to ensure efficiency and effectiveness.

Topic 5

Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.

Topic 6

Occupancy and Human Factors: This section measures the skills of Facility Managers and covers the workplace environment, occupant services, and occupant health, safety, and security. Understanding these factors is essential for creating a conducive and safe work environment for all occupants. Operations and Maintenance: This domain assesses the capabilities of Operations Managers in managing buildings, systems, infrastructure, and grounds. It includes overseeing furniture, fixtures, and equipment, ensuring physical safety and security, and implementing effective operations and maintenance processes. Knowledge of work management support systems and handling renewals and renovations is also critical.

Topic 7

Sustainability: This section evaluates the skills of the target audience in managing sustainability initiatives. It covers energy management, water management, materials and consumables management, waste management, and workplace site management to promote environmentally responsible practices within facilities.

Topic 8

Project Management: This section focuses on the planning and design phases of projects. It includes execution and delivery processes along with evaluation techniques to ensure successful project outcomes within facility management contexts.

Topic 9

Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.

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IFMA Certified Facility Manager Sample Questions (Q92-Q97):

NEW QUESTION # 92
What is one way, as a Facility Manager, you can contribute to your company's ESG goals?

A. Source materials and parts from companies that have fair pay and living wage standards
B. Support continued education for your staff
C. Reduce spend by eliminating spare part inventories
D. Implement quality control measurements in your operation

Answer: A

Explanation:
TheSustainability and Environmental Stewardshipcompetency in IFMA emphasizes responsible procurement and ethical sourcing.
* Sourcing fair-pay materials (C)aligns withsocial responsibility and sustainability goalsunder ESG.
* Education (A)is important but does not directly impact ESG targets.
* Quality control (B)ensures efficiency but is unrelated to ESG-specific goals.
* Eliminating spare parts (D)may reduce costs but couldincrease downtime andinefficiencies.
Facility managers play a key role insustainable procurement, ensuringsocial, environmental, and governance compliance.

NEW QUESTION # 93
What does CAFM stand for?

A. Computerized Assistant Facility Management
B. Computer-Aided Facility Management
C. Certified Associated Facility Manager

Answer: B

Explanation:
CAFM stands for Computer-Aided Facility Management (Option C), a software system used to manage and optimize facility operations.
Why Option C is Correct?
* CAFM software helps FM professionals track assets, schedule maintenance, manage space, and streamline operations.
* IFMA's Technology Core Competency highlights the importance of digital tools like CAFM in modern facility management.
Why Other Options Are Incorrect?
* Option A (Computerized Assistant Facility Management): This is not a recognized term in FM.
* Option B (Certified Associated Facility Manager): CAFM is a technology, not a certification.

NEW QUESTION # 94
What facility management systems' software retains assets building performance with standardized key performance metrics?

A. Building Automation System
B. Integrated Workplace Management System
C. Building Information Modeling System
D. Computerized Maintenance Management System

Answer: B

Explanation:
AnIntegrated Workplace Management System (IWMS)is used in facility management to track assets, building performance, and key performance metrics. It:
* Integrates real estate, space, maintenance, capital projects, and sustainability data into a single platform.
* Provides analytics for performance tracking and long-term facility planning.
* Why the other options are incorrect:
* (B) Building Automation Systems (BAS)manage HVAC and lighting but do not track overall asset performance.
* (C) Building Information Modeling (BIM)focuses ondesign and constructionrather than facility performance.
* (D) Computerized Maintenance Management Systems (CMMS)track maintenance but do not provide comprehensive asset performance metrics.

NEW QUESTION # 95
During a large real estate project, what are the expenses of planning, design, construction, operation, maintenance, and disposition of a structure over time known as?

A. Life-cycle costing.
B. Investment analysis.
C. Project classification.
D. Time value of money.

Answer: A

Explanation:
Life-cycle costing (LCC)accounts for allcosts associated with a buildingthroughout its lifespan, including:
* Initial costs(planning, design, construction).
* Operational costs(utilities, maintenance, repairs).
* End-of-life costs(renovation, decommissioning, disposal).
LCC enablesinformed decision-makingby comparing long-term cost implications of different design and material choices, supportingsustainable and cost-effective facility management.

NEW QUESTION # 96
How can facilities management improve the sustainability of the building envelope?

A. Ignore maintenance of the exterior surfaces subject to degradation
B. Removing shading devices
C. Scheduling quarterly inspection of building exterior for structural defects
D. Increasing efficiency of the central air conditioning chiller plant

Answer: C

Explanation:
Thebuilding envelopeplays a crucial role in energy efficiency and sustainability. The correct answer is:
* Regular inspectionshelp detect and prevent degradation,ensuring optimal insulation, sealing, and weatherproofing.
* Why the other options are incorrect:
* (B) Improving HVAC efficiencyis important but does not directly enhance the envelope.
* (C) Ignoring maintenanceleads toincreased energy costs and structural issues.
* (D) Removing shading devicesincreases solar heat gain,reducing sustainability.

NEW QUESTION # 97
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